Only Hungarian citizens over 18 years old with Hungarian tax residency can currently open an account. They must have a valid chip-enabled ID card issued in Hungary after 2016, a Hungarian residential address verified by a Hungarian address card, and must not already have a personal bank account, securities account, or loan with our bank. If you already have a Raiffeisen account, please visit one of our branches to open a new account.
To start the application, you need: an NFC-enabled ID card and an NFC-enabled mobile phone
- Android: version 7.0 or higher
- iOS: version 15.0 or higher
How do I know if my ID card has NFC capability?
If your ID card has an NFC chip, you will see an NFC chip icon in the upper right corner of the card, and on the lower part of the passport cover. If your document has these markings, you can use it in our account opening process.
How do I know if my phone has NFC capability?
The easiest way to check is by searching for NFC in your phone’s settings. During the app-based account opening, NFC capability will also be verified, so you will find out once you start the process.
What should I do if I can’t take a clear photo of my documents?
When photographing your documents, make sure all data and your photo are clearly visible. Place the original document on a flat surface and align it with the frame on the screen, ensuring there are no reflections or obstructions. If your ID card is physically damaged (cracked or broken), you cannot use it for the identification process.
What should I do to ensure successful NFC reading?
Place your identification document on a stable surface, then hold your device close to the NFC chip. Your phone will vibrate to indicate the start and end of the reading process.
What should I do if the app doesn’t accept my selfie?
Make sure the photo is taken in good lighting and look straight into the camera. Hold your device at eye level so your entire face is visible, and ensure no other person appears in the picture.
What should I do if I get stuck, how to proceed?
You can restart the process. If you get stuck after providing and confirming your contact details, please wait for our callback. We will contact you within 24 hours to assist you in continuing theut didn’t receive an email.
I confirmed my phone number and accepted the declarations but didn’t receive an email. What should I do?
Check your spam or junk mail folder, or try registering again using the correct email address. If you don’t repeat the registration, we will call you within 24 hours.
When can I start using the account?
The account can be opened within minutes after you activate the mobile application.
In other cases, when additional processing steps are required, account openings initiated on business days between 8:00 AM and 7:00 PM will be completed within 1 hour, while those initiated outside this time frame will be completed by 9:00 AM on the next business day.
